Returns & Exchanges
At Chase Protein, we stand behind the quality of our supplements and offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, we are here to help you with a return or exchange process.
Verify Eligibility
Ensure your item is unopened, in its original packaging, and was purchased within the last 30 days to qualify for a full refund.
Contact Support
Email our customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Package Your Items
Securely pack the protein products and include a note with your RMA number inside the box to ensure your refund is processed quickly.
Ship and Track
Send your package to our distribution center using a trackable shipping method; once received, we will process your refund within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing