Frequently Asked Questions
Everything you need to know about fueling your performance with Chase Protein.
What makes Chase Protein different from other brands?
We prioritize bioavailability and clean ingredients. Our formulas are free from artificial fillers, soy, and unnecessary sugars, ensuring you get maximum muscle recovery with every scoop.
How long will it take for my order to arrive?
Orders are processed within 24 hours. Domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
Can I return a product if I don't like the taste?
We offer a 30-day satisfaction guarantee. If you are not happy with the flavor or quality, you can return the product (even if opened) for a full refund or store credit.
Are your protein powders suitable for vegans?
We offer a specific 'Plant Chase' line made from pea and brown rice protein. Please check the product description to ensure you are selecting a vegan-certified option.
Do you offer subscription discounts?
Yes! When you choose our 'Subscribe & Save' option, you receive 15% off every recurring order and can customize your delivery frequency at any time.
Is your packaging recyclable?
We are committed to sustainability. Our tubs are made from 100% recyclable HDPE plastic, and we encourage our customers to recycle them after use.